Frequently Asked Questions
Everything you need to know about your BMX gear and orders.
How long does shipping take for complete BMX bikes?
Most complete bikes are processed within 24 hours and typically arrive within 3-5 business days. You will receive a tracking number as soon as your bike leaves our warehouse.
Do you offer international shipping?
Yes, we ship BMX parts and bikes worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is your return policy on parts and apparel?
We offer a 90-day return policy for all unused items in their original packaging. Please note that custom-built wheels or used components cannot be returned.
Will my bike arrive fully assembled?
To ensure safe transit, bikes are shipped 85% assembled. You will need to install the handlebars, front wheel, pedals, and seat. Basic tools and instructions are included.
How do I know which frame size is right for me?
Frame size depends on your height and riding style. Check our comprehensive Size Guide on each product page to find the perfect fit for your reach and stance.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free financing options through Klarna and Affirm for larger purchases.