Returns & Exchanges
At Source BMX, we want you to be 100% stoked on your new gear, which is why we offer a hassle-free 90-day return policy for all unused items in their original packaging. Whether you ordered the wrong size or changed your mind, our team is here to get you back on your bike as quickly as possible.
Initiate Your Return
Log in to our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Gear
Place the items in their original manufacturer packaging and secure them in a sturdy shipping box to prevent damage during transit.
Ship It Back
Print your prepaid shipping label from the portal, attach it to the box, and drop it off at your nearest designated carrier location.
Refund or Exchange
Once our warehouse team inspects your return, we will process your full refund or ship out your exchange item within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing